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Quality Description
Every day is a test of our ability to overcome roadblocks to meeting the plan. The ground goes soft. Bad weather blows in. Machines break.
In the heat of the battle, we are obligated to make the best decisions we can with the information that is available.
Our priorities of Safety, Quality and Efficiency provide a fixed framework within which to make good decisions no matter the pressures of the moment.
To help with that, we carry with us a Decision Compass that reads:
‘Does your decision / action promote the ECI Goals of Safety, Profitability, Controlled Growth and Longevity?
If it supports the goals, does it adhere to our ideals of Honesty, and Positive Ethics, Value for Employees, Value for Customers, Efficiency, Quality and Creativity?’
If the answer to both questions is ‘Yes’, then it is good decision.